Frequently asked questions

Questions about digital modernization in Armenia.

Straight answers about assessments, pricing, ownership, AI, tools, and working with Vlomkat from Yerevan or elsewhere in Armenia.

Before we start

What small-business owners usually want to know.

If your question is not here, send it directly. The introductory call is free and does not create a paid engagement.

How long does a digital readiness assessment take?

The assessment is planned for about two weeks from the first conversation to the written report. It usually needs about one hour of your time across two or three focused conversations; the review and writing happen between them.

What does an assessment cost?

We confirm a fixed price after the free introductory call and before any paid work begins. There are no retainers, and you decide whether the scope and price make sense before proceeding.

Do I have to replace the tools my business already uses?

Usually not. The first option is to make the tools you already pay for work better together. A replacement is recommended only when the current tool cannot support an important requirement or costs more to maintain than a sensible alternative.

What if I do not want to use AI?

That is a valid choice. AI is only one part of the review. Website, inquiry handling, operations, knowledge, and simple automation can all be improved without adding AI.

Can I stop after the assessment?

Yes. The assessment is designed to stand alone. The written report stays yours, and you can implement it yourself, use another provider, or ask Vlomkat to help later.

Who performs the work?

You work directly with Vladyslav Omelchuk, the founder and architect who runs the introductory call, performs the review, and handles any agreed implementation. There is no account-manager handoff.

Do I need to prepare anything for the introductory call?

No formal preparation is required. If convenient, have your website or social links and one or two examples of recurring problems nearby. The first call is for understanding the situation, not for testing you.

Can you work with my existing website or current service provider?

Yes. The review starts with what already exists. No change is made without your approval, and any coordination with another provider is agreed with you first.

Can we start with one small problem?

Yes. A narrow issue such as missed inquiries, repetitive reminders, or a difficult website update can be scoped on its own. You do not need to buy a wider transformation project.

Who owns my data, accounts, and deliverables?

Your data stays yours, and accounts remain in your name and under your control. After full payment, customer-specific deliverables are yours. Reusable Vlomkat methods and tooling remain Vlomkat intellectual property under the license described in the Terms.

Do you work only with businesses in Yerevan?

No. Vlomkat serves businesses across Armenia through online working sessions. The registered business address is in Yerevan, but the service is not limited to Yerevan-based companies.

Is ongoing support required after implementation?

No retainer is required. Agreed implementation includes a practical handover. If you later want maintenance, training, or another improvement, it can be scoped separately.

Ask directly

Still deciding where to start?

Describe the part of the business that feels unnecessarily difficult. We will use the introductory call to decide whether there is a sensible next step.